Shipping Policy

Curify delivers beauty and personal-care products across Pakistan through trusted courier partners.

Order Processing

Orders are normally processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Cash on Delivery orders may require confirmation through a phone call or WhatsApp message. An unconfirmed order may be placed on hold or cancelled.

Estimated Delivery Time

Estimated delivery after dispatch:

  • Major cities: 2–4 business days

  • Other cities and remote areas: 3–7 business days

These are estimated timelines and not guaranteed delivery dates.

Delivery may take longer during sales, public holidays, severe weather, security restrictions, courier disruptions or other circumstances beyond our control.

Shipping Charges

The applicable delivery charge will be displayed at checkout before the order is submitted.

Free-delivery promotions may be subject to a minimum order value, selected locations or a limited promotional period.

Order Tracking

Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp or email.

Tracking information can take up to 24 hours to become active after dispatch.

Correct Delivery Information

Customers are responsible for providing:

  • A complete delivery address

  • An active phone number

  • The correct city and area

  • Any nearby landmark required for delivery

Curify will not be responsible for delays or failed delivery caused by incomplete or incorrect information.

Contact us immediately if you need to correct your details. Changes may not be possible after dispatch.

Delivery Attempts

Courier partners may contact you before delivery. Please keep your phone available and ensure someone can receive the parcel.

If delivery fails because the customer is unavailable, refuses the parcel or provides incorrect information, the parcel may be returned to Curify. Additional delivery charges may apply if redispatch is requested.

Parcel Inspection

Please inspect the parcel upon arrival. If the package appears damaged or tampered with, record a video before opening it and contact us within 48 hours.

Delayed or Lost Parcels

If your tracking has not updated for an unusual period, contact our support team. We will coordinate with the courier company to investigate.

A replacement or refund for a confirmed lost parcel will be handled after the courier investigation is completed.

Shipping Restrictions

Delivery may not be available in certain remote or restricted areas. If we cannot deliver to your location, our team will contact you and cancel or refund the order where applicable.

Contact Us

For delivery assistance, contact:

Curify
Email: curifyprofessionall@gmail.com

WhatsApp/Phone: +92 320 9933226
Business address: Satyana Road Faisalabad